Datamax-oneil Performance series User Guide Manuale Utente

1 | SafetyPerformance Series User’s Guide 2

4 | Menu SystemPerformance Series User’s Guide 122OrganizeUser labels may be copied from a mass storage device to the internal memory or from the

Menu System | 4123 Performance Series User’s GuideThe settings include the following:•Media ID• Ribbon ID• Paper Sensor Side• Paper Sensor Type• R

4 | Menu SystemPerformance Series User’s Guide 1241. Select Organize.2. Using the scroll arrows, highlight the appropriate media configuration fil

Menu System | 4125 Performance Series User’s Guidea mass storage device must be placed in a directory called user_configs at the root (top) level

4 | Menu SystemPerformance Series User’s Guide 1267. Select the green Accept button to confirm.Load The Load utility allows the printer settings t

Menu System | 4127 Performance Series User’s Guide3. Select the green Accept button to continue.4. Select Delete.5. Select the green Accept button

4 | Menu SystemPerformance Series User’s Guide 1282. Using the scroll arrows, highlight the appropriate user wallpaper file.3. Select the green Ac

Menu System | 4129 Performance Series User’s GuideNote: Typeface ID is shown in the file name after the font name and is separated by an equal (=)

4 | Menu SystemPerformance Series User’s Guide 1306. Using the alpha-numeric keypad, type a name in the entry field.7. Select the green Accept but

Menu System | 4131 Performance Series User’s Guide•MetricDisplay Font• Standard• CJKT (necessary for Asian languages)Once the unit has been chosen

3 Performance Series User’s Guide2OverviewAbout the PrinterProduct TourThe following illustrations show some of the features and available options for

4 | Menu SystemPerformance Series User’s Guide 132The Sensor Readings function allows the user to view the values of various printer sensors. The

Menu System | 4133 Performance Series User’s GuideWrite ModeEnter the appropriate settings and select the green Start button.Table 24: Select Test

4 | Menu SystemPerformance Series User’s Guide 134Sig 3 011Sig 4 011Sig 5 N/ASig 6 N/ASig 7 N/ASig 8 N/ARead Mode Values Ranges Default

Menu System | 4135 Performance Series User’s GuidePulse ModeEnter the appropriate settings and select the green Start button.Table 26: Select Test

4 | Menu SystemPerformance Series User’s Guide 136

135 Performance Series User’s Guide5 Cleaning and MaintenanceOverviewTo maintain good print quality and increase printhead life, proper cleaning shoul

5 | Cleaning and MaintenancePerformance Series User’s Guide 1361. Remove the media and ribbon.2. With a can of compressed air, spray both (2) sens

139 Performance Series User’s Guide6 MaintenanceSafety OverviewCaution: ESD protection is required when performing these steps.Warning: The printer mu

6 | MaintenancePerformance Series User’s Guide 1403. Insert a 3mm hex head wrench into the openings and loosen both (2) screws securing the printh

Maintenance | 6141 Performance Series User’s GuideCaution: Exercise caution when disconnecting the printhead connections to avoiddamaging the prin

2 | OverviewPerformance Series User’s Guide 4Figure: 2 - 2 Rear View 1234567891. Wireless Antenna (Optional)2. Reset Switch3. GPIO Port (Optional)

6 | MaintenancePerformance Series User’s Guide 142Replacing the Upper Platen Roller1. Open the media cover.2. Remove the roller cover panel.Figure

Maintenance | 6143 Performance Series User’s Guide4. Loosen and remove the thumbscrew securing the tear plate or other front mounted option to the

6 | MaintenancePerformance Series User’s Guide 1445. Loosen and remove both (2) hex head screws securing the platen roller plate to the print mech

Maintenance | 6145 Performance Series User’s GuideNote: The right side of the plate (left side when looking at the front of the printer) will slid

6 | MaintenancePerformance Series User’s Guide 146

153 Performance Series User’s Guide7 TroubleshootingErrorsThe following errors may be displayed:Note: System errors are not caused by media mismatches

7 | TroubleshootingPerformance Series User’s Guide 154WarningsTroubleshootingThe following chart provides basic troubleshooting steps for diagnosi

Troubleshooting | 7155 Performance Series User’s GuideWarning: Do not open the right side panel that covers the internal electronic compo-nents. D

7 | TroubleshootingPerformance Series User’s Guide 156Printhead Hot The printhead too hot or is faulty. Allow to cool or contact your technical su

Troubleshooting | 7157 Performance Series User’s GuideTroubleshooting Print QualityTools• Datamax-O’Neil approved media• Datamax-O’Neil approved m

Overview | 25 Performance Series User’s GuideFigure: 2 - 3 Media Area .1. Head Pressure Adjustment Wheel (p1115 Only)2. Power Ribbon Transport Ass

7 | TroubleshootingPerformance Series User’s Guide 158Note: Some imperfections can be caused by a contaminated printhead. Clean the printhead and

159 Performance Series User’s Guide8 Terms and DefinitionsProcessing StatePrinter StateMedia SetupBasicBasic > Printer ModeBasic > Print AdjustT

8 | Terms and DefinitionsPerformance Series User’s Guide 160AdvancedAdvanced > Page DefaultsAdvanced > PrinterAdvanced > Printer > Pre

Terms and Definitions | 8161 Performance Series User’s GuideAdvanced > Printer > AutoAdvanced > Printer > SpeedsAdvanced > Printer

8 | Terms and DefinitionsPerformance Series User’s Guide 162Advanced > Printer > Options > Present SensorAdvanced > Printer > Optio

Terms and Definitions | 8163 Performance Series User’s GuideAdvanced > Communications > SerialAdvanced > Communications > GeneralAdvan

8 | Terms and DefinitionsPerformance Series User’s Guide 164ToolsTools > CalibrateTools > MaintenanceTools > Maintenance > UpgradeVert

Terms and Definitions | 8165 Performance Series User’s GuideTools > SecurityTools > Date/TimeTestTest > DiagnosticsSecurity Levels Descri

8 | Terms and DefinitionsPerformance Series User’s Guide 166

167 Performance Series User’s Guide9 Appendix ASymbol SetsThe following Symbol Sets are available from the Page Format section of the Advanced menu:Ta

2 | OverviewPerformance Series User’s Guide 6p1115 Standard FeaturesThe p1115 thermal printer has the following standard features:Table 1: p1115 S

9 | Appendix APerformance Series User’s Guide 168FontsThe following Fonts are supported:Table 2: Fonts27 ISO-428 ISO-629 ISO-1130 ISO-1531 ISO-173

Appendix A | 9169 Performance Series User’s GuideAntique Olive Bold <ESC>(<symset><ESC>(s1p<ptsize>v0s3b4168TCG Omega <

9 | Appendix APerformance Series User’s Guide 170BarcodesThe following barcodes are supported:Table 3: BarcodesOCR-A Mono <Esc>(s1p__v0s0b23

Appendix A | 9171 Performance Series User’s Guide1110 HIBC Code 93 1-36 0-9, A-Z, $,%,+,-,.,/,space1111 HIBC Code 128 1-36 0-9, A-Z, $,%,+,-,.,/,s

Overview | 27 Performance Series User’s GuidePrint CharacteristicsTable 2: Print Characteristics*Media wound out.**Coated side in (CSI) or coated

2 | OverviewPerformance Series User’s Guide 8p1115s Standard FeaturesThe p1115s thermal printer has the following standard features:Table 3: p1115

Overview | 29 Performance Series User’s GuidePrint CharacteristicsTable 4: Print Characteristics*Media wound out.**Coated side in (CSI) or coated

2 | OverviewPerformance Series User’s Guide 10p1120n Standard FeaturesThe p1120n thermal printer has the following standard features:Table 5: p112

Overview | 211 Performance Series User’s GuidePrint CharacteristicsTable 6: Print Characteristics*Media wound out.**Coated side in (CSI) or coated

2 | OverviewPerformance Series User’s Guide 12p1125 Standard FeaturesThe p1125 thermal printer has the following standard features:Table 7: p1125

Overview | 213 Performance Series User’s GuidePrint CharacteristicsTable 8: Print Characteristics*Media wound out.**Coated side in (CSI) or coated

2 | OverviewPerformance Series User’s Guide 14p1725 Standard FeaturesThe p1725 thermal printer has the following standard features:Table 9: p1725

Overview | 215 Performance Series User’s GuidePrint CharacteristicsTable 10: Print Characteristics*Media wound out.**Coated side in (CSI) or coate

2 | OverviewPerformance Series User’s Guide 16OptionsThe following options are available:• Thermal Transfer (Ribbon)• Internal Power Rewind with B

Overview | 217 Performance Series User’s GuideSpecificationsDimensions and WeightTable 11: Dimensions and Specifications (p1115, p1115s, p1120n, p

2 | OverviewPerformance Series User’s Guide 18Supported Operating Systems Windows XP - x86 & x64Windows Vista - x86 & x64Windows 7 - x86 &

19 Performance Series User’s Guide3 Connections and SetupConnectionsPowerTo connect the printer to a viable power source, please follow the steps belo

3 | Connections and SetupPerformance Series User’s Guide 20Media Hanger OverviewFigure: 3 - 1 Self-Centering Media HangerMedia SpecificationsMedia

Connections and Setup | 321 Performance Series User’s GuideMedia roll width:• Please refer to the model feature charts in the Overview section.Med

Copyright Information CG Triumvirate is a trademark of Agfa Corporation.CG Times based upon Times New Roman under license from the Monotype Corporatio

3 | Connections and SetupPerformance Series User’s Guide 223. Center the media adjuster knob and pull it to widen the gap between the two media ad

Connections and Setup | 323 Performance Series User’s Guide5. Gently route the media core over the outside media adjustment lever onto the media h

3 | Connections and SetupPerformance Series User’s Guide 24Note: Ensure the media roll turns freely. There should be 0.8mm to 1.5mm clearance betw

Connections and Setup | 325 Performance Series User’s Guide10.Press the pinch roller knob and slide the media 0.25 inches beyond the pinch roller.

3 | Connections and SetupPerformance Series User’s Guide 2612.Rotate the latch lever counter-clockwise until the printhead mechanism is locked.Fig

Connections and Setup | 327 Performance Series User’s GuideOptional Media Hub OverviewFigure: 3 - 12 Media Hub Layout from TopMedia Specifications

3 | Connections and SetupPerformance Series User’s Guide 28Media dimensions:• Minimum specifications - 0.5” H x 1” WNote: Ensure there is no tape

Connections and Setup | 329 Performance Series User’s Guide4. Slide the media hub inward using the handle and release the hub adjustment lever onc

3 | Connections and SetupPerformance Series User’s Guide 306. Press the pinch roller knob and slide the media .25 inches beyond the pinch roller.F

Connections and Setup | 331 Performance Series User’s GuideNote: To loosen the media guides, rotate the media guide adjustment wheel counter-clock

3 | Connections and SetupPerformance Series User’s Guide 32Installing RibbonFor thermal transfer printing, ribbon must be installed. The ribbon sh

Connections and Setup | 333 Performance Series User’s GuideNote: Only use ribbon with a 1” diameter core.Figure: 3 - 19 Install Ribbon4. Route the

3 | Connections and SetupPerformance Series User’s Guide 34Caution: Do not route the ribbon under the top-of-form sensor.Figure: 3 - 20 Route Ribb

Connections and Setup | 335 Performance Series User’s Guide5. Route the ribbon under the printhead, over the ribbon shield and clockwise around th

3 | Connections and SetupPerformance Series User’s Guide 368. Rotate the printhead carriage assembly counter-clockwise until it latches.Figure: 3

Connections and Setup | 337 Performance Series User’s GuideConfiguring Media and Ribbon SettingsOnce the media and ribbon have been loaded, the pr

3 | Connections and SetupPerformance Series User’s Guide 386. Select the Paper Sensor Type button until your paper type appears. The options are a

Connections and Setup | 339 Performance Series User’s Guide•Gap• Mark on Top• Mark on Bottom•Notch• Continuous3. Select the Paper Sensor Side fiel

3 | Connections and SetupPerformance Series User’s Guide 40Optional RewinderThe rewinder is designed to rewind in either direction but the directi

Connections and Setup | 341 Performance Series User’s GuideNote: For thicker labels, remove the label from the backing and insert the backing into

Performance Series User’s GuideTable of Contents Agency Compliance ... 71. SafetyWarnings and Ca

3 | Connections and SetupPerformance Series User’s Guide 42Note: If the rewinder is enabled, the Auto Present Distance set, and the printer in Pro

Connections and Setup | 343 Performance Series User’s GuideFigure: 3 - 26 Notch ExampleNote: The use of Notch paper disables the Out of Paper warn

3 | Connections and SetupPerformance Series User’s Guide 44Figure: 3 - 27 Mark on Top ExampleFigure: 3 - 28 Mark on Bottom ExampleFigure: 3 - 29 N

Connections and Setup | 345 Performance Series User’s GuideSetting the Top of Form SensorThe top of form sensor enables the printer to determine w

3 | Connections and SetupPerformance Series User’s Guide 46Note: For illustration purposes, the image of the printhead carriage assembly was remov

Connections and Setup | 347 Performance Series User’s GuideRemoving Ribbon Wrinkle1. Center the supply ribbon core so the ribbon overlaps the medi

3 | Connections and SetupPerformance Series User’s Guide 48Note: If the ripples are vertically straight, advance to step 12 to adjust the ribbon s

Connections and Setup | 349 Performance Series User’s GuideNote: The ripples must never drift left or right.9. Tighten the cam roller screw.10.Pri

3 | Connections and SetupPerformance Series User’s Guide 503. Rotate the printhead pressure adjustment wheel until the head pressure is set to the

Connections and Setup | 351 Performance Series User’s GuideInstalling Cutter and TrayWarning: To prevent serious injury, never place a finger or o

Table of ContentsPerformance Series User’s GuideFeed Button ... 98Menu ...

3 | Connections and SetupPerformance Series User’s Guide 523. Loosen and remove the media plate thumbscrew and the media plate.Figure: 3 - 38 Remo

Connections and Setup | 353 Performance Series User’s Guide5. Rotate the cutter until it magnetically locks into place.6. Activate the cutter opti

3 | Connections and SetupPerformance Series User’s Guide 54Setting Up the Cutter TrayThe cutter tray assembly is adjustable to fit various label l

Connections and Setup | 355 Performance Series User’s Guide2. Loosen the height adjustment thumbscrews.Figure: 3 - 42 Height Adjustment Thumbscrew

3 | Connections and SetupPerformance Series User’s Guide 564. Loosen the length guide thumbscrew. Figure: 3 - 44 Length Guide 5. Adjust the length

Connections and Setup | 357 Performance Series User’s GuideUpward-Facing Present SensorNote: The upward-facing present sensor is not an available

3 | Connections and SetupPerformance Series User’s Guide 58Note: Retain the thumbscrew for future re-installation of the media plate.4. Align the

Connections and Setup | 359 Performance Series User’s GuidePrint Driver InstallationOverviewThis installation should be executed only on a compute

3 | Connections and SetupPerformance Series User’s Guide 606. Check the “Install printer drivers” radio button then click ‘Next’ and follow the on

91 Performance Series User’s Guide4 Menu SystemMenu OverviewThe printer is designed with a touchscreen display. Functions can be enabled and disabled

Agency ComplianceThis product complies to the following:CFR 47 Part 15, Class A Digital DeviceThis device complies with Part 15 of the FCC Rules. Ope

4 | Menu SystemPerformance Series User’s Guide 92Three Button PanelThe printer may be placed in 3-button security mode which restricts the operato

Menu System | 493 Performance Series User’s GuideOperator Action AreaInformation about the current printer action will be displayed in this area.

4 | Menu SystemPerformance Series User’s Guide 941. System InformationThe following will be displayed upon selection of the System Info button:•

Menu System | 495 Performance Series User’s GuidePrinter Settings• Cutter Mode• Cut by Count• Rewinder Mode• Present Sensor Enable• Print Speed• F

4 | Menu SystemPerformance Series User’s Guide 96• Auto Load• Auto Option Detect• Auto Calibrate• Auto Present Distance• Auto Tension• Auto Pressu

Menu System | 497 Performance Series User’s Guide• Ethernet Gateway• Ethernet MAC• Ethernet DHCP• Wireless IP*• Wireless Subnet Mask*• Wireless Ga

4 | Menu SystemPerformance Series User’s Guide 986. GPIO ReportThe GPIO Report provides the following information:• GPIO Mode• Slew Speed• Pulse

Menu System | 499 Performance Series User’s GuideMenu The Menu button provides the user with access to the system settings and also allows for the

4 | Menu SystemPerformance Series User’s Guide 100b. Rewinder ModeRewinder Mode controls the operation of the powered internal label rewinder.For

Menu System | 4101 Performance Series User’s Guideb. User MediaIf media setup files have been stored internally or on a USB mass storage device co

4 | Menu SystemPerformance Series User’s Guide 102Table 1: Paper Sensor OptionsRibbon ModeThe Ribbon Mode option allows the user to enable and dis

Menu System | 4103 Performance Series User’s Guide2. Upon exiting the Print Adjust panel, either select the green Accept button or the red Reject

4 | Menu SystemPerformance Series User’s Guide 104Note: Further details are available in the Advanced section of the menu. Please refer to the Adv

Menu System | 4105 Performance Series User’s GuideNote: The default settings will be used if the print job does not directly specify the settings.

4 | Menu SystemPerformance Series User’s Guide 106PrinterThe following settings may be adjusted:• Presentation• Auto • Speeds•Alarms• Options• Set

Menu System | 4107 Performance Series User’s Guidec. SpeedsThe following settings may be adjusted:• Print Speed• Feed Speed• Reverse SpeedTable 5:

4 | Menu SystemPerformance Series User’s Guide 108e. OptionsThe following settings may be adjusted:• Cutter - Controls the cutting action of the m

Menu System | 4109 Performance Series User’s GuideI/O ConfigurationSig 1/2Sig 3/4Sig 5/6Sig 7/8InputOutputInputOutputInputOutputInputOutputInputIn

4 | Menu SystemPerformance Series User’s Guide 110Sig 5 End of PrintData ReadyMedia LowServiceEnd of PrintSig 6 End of PrintData ReadyMedia LowSer

Menu System | 4111 Performance Series User’s GuidePresent SensorThe following settings may be adjusted for printers with the present sensor option

1 Performance Series User’s Guide1 Safety Warnings and CautionsThe following Warnings and Cautions are used throughout this manual:Warning: Warnings a

4 | Menu SystemPerformance Series User’s Guide 112Table 10: Rewinder Settingsf. Set DefaultsThe factory default settings for the printer setup can

Menu System | 4113 Performance Series User’s GuideNote: *These values may vary depending on the printer model.CommunicationsSelect Communications

4 | Menu SystemPerformance Series User’s Guide 114To return to the default settings, select General > Reset Defaults > Wireless.c. SerialThe

Menu System | 4115 Performance Series User’s GuideTo return to the default settings, select General > Reset Defaults > Serial.d. GeneralSele

4 | Menu SystemPerformance Series User’s Guide 116To find the IP address, select Info > Network Report and record the value for Ethernet IP.Not

Menu System | 4117 Performance Series User’s GuideNote: Narrow labels may slip during backup if the head pressure is set too high.4. ToolsSelect f

4 | Menu SystemPerformance Series User’s Guide 118Upon selection, the printer will move the paper forward and backward over the gap or mark. It ma

Menu System | 4119 Performance Series User’s GuideSelect Calibrate Display and then select either the green Accept button to continue or the red R

4 | Menu SystemPerformance Series User’s Guide 120• Secure - When the “Secure” option is selected, changes to the advanced settings and user tools

Menu System | 4121 Performance Series User’s GuideDo not turn off the printer during the process. Once the printer has been updated, it willreboot